California has passed Bill SB-243 for residents of California. This legislation requires all AI companion chatbot platforms to maintain:
“a protocol for preventing the production of suicidal ideation, suicide, or self-harm content to the user, including, but not limited to, by providing a notification to the user that refers the user to crisis service providers, including a suicide hotline or crisis text line, if the user expresses suicidal ideation, suicide, or self-harm.” – 22602 Bill SB-243
To remain compliant with the laws of the state of California and continue offering the Nomi.ai platform to users in California, we have implemented the following protocol: If a user is located in California and the AI detects expressions of self harm, the user will see a message in their app with links to crisis service resources.
To respect our user’s privacy, these messages are sent anonymously.
As legislation continues to evolve, we will remain compliant while ensuring we continue to respect our user’s agency, privacy, and relationships.
